May 29, 2020

Dear family members and friends:

Woodland Park Rehabilitation and Care Center has been following the guidance and directives of the Centers for Disease Prevention and Control (CDC), the Centers for Medicare and Medicaid Services (CMS), and the County and State Health Departments regarding COVID-19 and infection control and prevention. Despite our best efforts to prevent COVID-19 from being introduced into our facility, we can confirm there are currently 14 residents who have tested positive for the virus who are being cared for at the facility and zero residents being cared for at the hospital. Since mid-April, the total number of residents who have tested positive for COVID-19 is 34. We have had 13 residents recover. It is with great sadness that we report that six residents have passed away. We are heartbroken over this and extend our most sincere condolences to the families of the residents. Decisions regarding transfer of positive residents to the hospital are made in consultation with the hospital, the resident’s physicians, and the resident’s family. We have no instances of three or more staff or residents with new-onset respiratory symptoms within the past 72 hours.

The COVID positive residents at the facility are being cared for under isolation precautions in a COVID unit with dedicated staff that only care for those residents. The COVID unit is physically separated from the rest of the facility and has a separate entrance and exit so that staff working on that unit remain on the unit and do not enter the rest of the building. All staff working on the COVID unit are wearing appropriate personal protective equipment (PPE) to include N95 masks, face shields, gowns, and gloves in accordance with CDC guidelines.

In conjunction with the County Health Department, all residents and staff at the facility were tested on 5/11/20 regardless of whether they were showing symptoms or not. The testing revealed zero new COVID positive residents and two new staff positives. This is the third round of facility-wide resident and staff testing that we have conducted in the past several weeks. Only through broader testing can we isolate asymptomatic carriers. We will continue to take the necessary steps needed to best care for our residents and staff and appreciate state officials for working with us on this.

Regarding staff, we have had 15 staff members test positive for the virus since early April. The staff members will self-isolate at home and will not return to work until medically cleared to do so. All staff members are screened before entering the facility and are sent home if they report any signs or symptoms of COVID-19 or other illness in accordance with CDC guidelines.

We are working diligently to limit the spread of the virus to other residents of the facility and are communicating this news to our residents, staff, and their loved ones.

We are strictly limiting access to the building and carefully screening all people entering our facility in accordance with CDC and CMS guidelines. At this time, we are only allowing essential visitors or essential vendors to enter the building on a case-by-case basis. We are also following the CDC and CMS guidance that applies once a nursing facility has a confirmed COVID-19 positive case, as well as working closely with our physician partners and the County Health Department.

Our top priority remains the safety of staff, residents, and visitors. This includes making sure all of our employees and staff throughout the facility understand how to protect themselves and the residents in their care.

We are dedicated to providing quality care for our residents. We will continue to fight to keep our residents and staff safe.

Please reach out directly to the Facility Administrator with any questions or concerns that you have.


With gratitude,

Your Woodland Park Rehabilitation and Care Center facility administration