July 22, 2020

Dear Residents, Family Members, and Friends:

Hale Nani Rehabilitation and Nursing Center has been following the guidance and directives of the Centers for Disease Prevention and Control (CDC), the Centers for Medicare and Medicaid Services (CMS), and the State Health Departments regarding COVID-19 and infection control and prevention. Despite our best efforts to prevent COVID-19 from being introduced into our facility, we can confirm that a total of 12 residents and six staff members tested positive for COVID-19 since the beginning of the outbreak at the facility on June 12. We are pleased to report that all 12 residents and six staff have recovered, and the facility has closed its COVID unit. We are so thankful to our wonderful staff who did an amazing job containing this outbreak and keeping our residents safe.

The total number of existing residents and staff who tested positive since the beginning of the outbreak (June 12) is ten residents and six staff members. Of the 12 COVID-19 positive residents, two residents were considered COVID-19 positive upon admission and were admitted to the facility’s COVID or observation units. Thus, these 2 cases are considered community-acquired and not facility-acquired.

The facility is following all CDC guidance regarding return to work for staff who test positive. All staff members are screened and temperature checked before their shift and are sent home and tested if they report any signs or symptoms of COVID-19 in accordance with CDC guidelines.
In March, we had one other staff member test positive for COVID-19, which was travel related. That staff member recovered and has subsequently tested negative for the virus. Thus, the cumulative total for staff since March is seven.

The facility has a dedicated infection control preventionist who is focusing on infection control throughout the facility. All CDC guidelines regarding infection control have been followed since the beginning of the pandemic in March. Communal dining and group activities were discontinued in March, and residents have been encouraged to social distance as much as possible since then.

Also, since March, we have strictly limited access to the building and carefully screened all people entering our facility in accordance with CDC and CMS guidelines. At this time, we are only allowing essential visitors or essential vendors to enter the building on a case-by-case basis. We are currently requiring residents to wear face coverings and social distance when not in their rooms. Robust disinfecting and infection control practices are in place throughout the facility. We encourage family members to stay in touch with their loved ones with phone calls and video chats. Please contact the Recreation Department to set up those calls.

Our top priority remains the safety of staff, residents, and visitors. This includes making sure all of our employees and staff throughout the facility understand how to protect themselves and the residents in their care. All staff are wearing appropriate personal protective equipment (PPE) in accordance with CDC guidelines.

We are dedicated to providing quality care for our residents. We will continue to fight to keep our residents and staff safe.

Please reach out directly to the Facility Administrator with any questions or concerns that you have.


With aloha,

Your Hale Nani Rehabilitation and Nursing Center Administration